Senior Specialist Business Process

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Randstad Technologies, the division of Randstad Italia specialized in IT selection, in partnership with a multinational corporation in Forlì-Cesena is looking for: IT Business Relationship Manager Provide Information Technology services  CX (Customer Experience) / Supply Chain internal users to design/select, implement, and support IT solutions (primarily SAP and others interfacing to andwith SAP). This “BRM” role uses consulting skills, business knowledge and IT expertise to effectively integrate technology into the client’s business environment in order to achieve expected business results.Furthermore, the BRM will provide on-going support for maintenance of business aligned with IT prioritizations and release schedule. (“keep the lights on”)Areas of Responsibility: Facilitates the implementation and support of IT solutions to enhance the business functionality and overall performance, while maintaining a high degree of customer satisfaction Design, configuration and testing in various SAP Modules Design, configuration and testing of interfaces to 3 rd party systems/Hubs (EDI, IDoc, etc.) Code reviews of solutions/enhancements with SAP ABAP developers Analyze the current business processes and scenarios and recommend/develop solutions to meet the required need Responsible primarily for successful implementation of SAP, providing functional expertise,guidance, presentation and instruction on SAP products to customers Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions Carry out complex or novel assignments requiring the development of new or improved procedures Develop and evaluate plans and criteria to be carried out by others; provides direction and leadership to prioritize IT projects for CX/Supply Chain Considers and seeks detailed knowledge of industry best practices Manage or participate in new IT implementations ï‚· Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map business requirements, processes and objectives; developnecessary product modifications to satisfy needs Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)Requirements: BS or BBA in Information Technology, Business or related field SAP configuration experience (SD, MM, WM, GTS, IBP - incl. order management, pricing, stock transfer orders, logistics, deliveries, shipments, shipment cost documents, picking, packing,handling units, batch management, batch search strategies, outputs / form layouts, billing, copycontrols) 5 years + professional experience with a 3 years minimum of SAP configuration experience Experience and knowledge of key integration points between SAP modules Ability to read code (and debug; nice to have) Business knowledge and process design skills Ability to analyze problems and provide clear recommendations Strong organizational skills Able to collaborate with stakeholders/internal customers as well as external parties Excellent communication skills, written and verbal Good interpersonal skills Must be able to work independently as well as a team player and can manage own workload Able to Multi-task and work under tight deadlines Must be able to work independently with little to no supervision Must be an effective problem solver Must be willing to travel

I candidati ambosessi (L.903/77) sono invitati a leggere l’informativa sulla privacy ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR).
Inquadramento: indeterminato
Offerta di lavoro pubblicata da: Randstad Italia