ABB (ABBN: SIX Swiss Ex) is a technology leader that is driving the digital transformation of industries. With a history of innovation spanning more than 130 years, ABB has four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics & Discrete Automation, supported by the ABB Ability™ digital platform. ABB’s Power Grids business will be divested to Hitachi in 2020. ABB operates in more than 100 countries with about 147,000 employees. www.abb.com For our Electrification Business we are searching for a Service Engineer who will execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. The selected candidate will deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, he/she will take actions to identify new Service business opportunities for ABB.
Perform Service tasks like installation and commissioning of equipment and routine maintenance independently, identify technical problems and make analysis through remote or on-site activity in different Service categorie (installation and commissioning, routine maintenance, extensions, replacements etc.).
Contribute to customer satisfaction by executing Service work according to customer order and expectation. Maintain a good relationship with customers. Identifiy new sales opportunities and communicates them internally.
Prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepare all documents and reports to be signed by the customer representative. Report work done in a timely manner and follows up when needed.
Troubleshoot simple equipment failure and make recommendations to avoid repeating the problem in the future.
Provide recommendations to management to improve operations and customer service.
Apply safety rule and safe practices as well as environmental responsibilities. Report unsafe practice and incidents.
Degree in Electrotechnical, Electronic, Electromechanical Engineering;
Experience in Service will be considered as a strong plus;
Good knowledge of English language;
Flexibility, problem solving, organizational skills will complete your profile.
More about us
The ABB Electrification business offers a broad portfolio of digital products, solutions and services, from the medium voltage substation to the power supply point for domestic users, enabling safe, intelligent and sustainable electrification. The offer includes innovative and digitally connected solutions for low and medium voltage, including recharging facilities for electric vehicles, photovoltaic inverters, intelligent electrical panels, modular medium voltage substations, building automation systems and protection products.