Help Desk

Offerta pubblicata in data:
Luogo di Lavoro:
Experis a brand company of the Manpower Group and is a global leader in IT professional resourcing.
For our client, one of the leading paper-based packaging companies in the world, we are looking for a Help Desk profile to be included in the IT Area of their constantly expanding structure and who will be based in Verzuolo (CN).

The position includes the following activities:
  • Provide assistance to users (helpdesk);
  • Carry out daily checks (backup, etc);
  • Analyse and solve systems engineering problems;
  • Collaborate to analyse and solve Networking problems;
  • Add, modify or delete users, applications, etc;
  • Configure and install new devices (PCs, laptops, printers, servers, smartphones, etc);
  • Collaborate with the Group teams (both in Italy and abroad) and / or external suppliers (both Italian and foreign) for the execution of the activities assigned to them.
The ideal candidate will have the following characteristics:
  • In possession of a diploma or degree in technology / information technology;
  • Good knowledge of English (spoken and written);
  • Experience of at least 3 years in a similar role;
  • Good attitude to teamworking;
  • Good troubleshooting skills;
  • Good communication skills (user assistance).
Technical knowledge required:
  • Operating systems
    • Good knowledge of Windows client systems (7 and 10);
    • Good knowledge of Windows server systems (2012, 2016 and 2019).
  • User applications:
    • Good knowledge of the Office environment (2010, 2013, 2016, 365).
  • Good knowledge of AD;
  • General knowledge of Networking and Internetworking (LAN, VLAN, Routing, L2/L3, etc)
  • The following knowledge is a preferential requirement:
    • Notions of CLI (Windows OS);
    • Understanding VMware.
Inquadramento: Full Time
Offerta di lavoro pubblicata da: Experis