Customer Service Support Engineer - Telco

Offerta pubblicata in data:
Luogo di Lavoro:
Experis, a ManpowerGroup brand - leader in 54 Countries in HR selection And IT and Engineering Consultancy - for its Telco Division is looking for:

Customer Service Support Engineer - TELCO

Main job responsabilities:
- Maintain Focused Technical Support program to major accounts.
- Ensures follow-up and closure of critical problems with large strategic customers
- Regularly interacts with good relationship with the customer during the course of the problem resolution
- Co-ordinates root cause analysis upon customers request

The ideal candidate must be a self-motivated individual that is dedicated to exceeding client expectations, be willing to contribute to team effort and possess strong communication and excellent interpersonal skills. He/she has commercial and contractual understanding and independently coordinates, executes tasks and suggest improvements.
He/she has a (minimum) Bachelor degree in Electronics/Teleco/Management/ICT Engineering or similar.
Excellent command of Italian and English language are a must have.

Workplace: Full-remote
Inquadramento: Full Time
Offerta di lavoro pubblicata da: Experis