Sales Operations Italy

Humangest Spa, research for an important client company that designs, produces and distributes high quality materials for footwear, accessories and functional apparel
a Sales Operations Executive and Business Analyst to work from home office
with 20% travel requirement to all 3 Italian sites.

Day-to-day Sales Operational responsibilities:

- Support Sales Teams and Customer Service Teams in timely and accurate pre-sales, during-sales, and after-sales activities.

- Address concerns collaboratively with relevant teams to ensure smooth business transactions.

Sales Analysis and Reporting:

- Extract information from e.g. ERP and Excel files and prepare the data analysis to support sales and customer service's needs.

Support the management of Customer, Materials, and Pricing Master Data:

- Maintain up-to-date and accurate data to support timely and efficient customer service.

- Support operational strategies aligned with Commercial and Customer Service teams for sustainable business growth.

Commercial Support for Cross-Functional Collaboration:

- Align with key stakeholders and support growth, efficiency, and customer satisfaction initiatives.

- Collaborate with other functional teams to implement regulations and policies.

Sales Demand Planning support:

- Support S&OP process

- Participate in monthly sales demand planning meetings to ensure timely availability of materials for customer orders.

Key Accountabilities

Day-to-day Sales Operational support

Sales Analysis and Reporting

Support the management of Customer, Materials, and Pricing Master Data

Commercial Support

Sales Demand Planning support