Aftersales Technician

Offerta pubblicata in data:
Offerta:
Ali Professional, Business Unit of Ali SpA, specialized in Head Hunting for Manager \/ Director profiles, for an international Company leader in e-bike components, is looking for an:
AFTERSALES TECHNICIAN
MAIN RESPONSIBILITIES:
- Responsible for Technical Assistance and support to customer (dealer of bike \/ eBike market) in GERMANY - Manage all asftersales activities for customers\/dealers in German speaking Countries - Technical support to sales department by helpdesk activities, remote monitoring, training - Evaluate problems and claims and propose\/manage effective solutions
REQUIRED SKILLS AND EXPERIENCES:
- Technical background and\/or Degree - At least 2-3 years of working experience in the same role for international Company in mechanical field - Good knowledge and expertise in sports machines, ebike, motorcycles, scooters, escooters, electric \/ electronic or other sectors as powerhold appliances (white appliances) - Fluent in German (native will be a plus) and English - Good communication and relational skills - Availability to travel in the whole Germany when necessary
SOFT SKILLS:
Teamplayer, problem solver, flexible, proactive, self motivated and with strong passion for bike and e-bike world
LOCATION: Deutschland \u2013 Home Office If you prefer Smart Working, in the branch in Frankfurt (not mandatory)


Inquadramento: 1
Offerta di lavoro pubblicata da: Ali SpA