Customer Service Engineer in Vitro - Friuli Venezia Giulia

Offerta pubblicata in data:
Luogo di Lavoro:

Kelly Science & Clinical, for Siemens Healthineers is looking for:


Mission and responsibilities:

  • Within the designated area (North Italy) perform installation, configuration, repairs and training on assigned hardware and software products (Automation and Clinical Chemistry/Immunoassay);
  • Ensure complete execution of all preventive maintenance on the assigned assets;
  • Work with Project Management and Application Specialist in order to successfully implement complex solutions;
  • Work with local Customer Service team to delight Customers;
  • Report all activities into the ERP system in order to satisfy Complaint Handling processes;
  • Interact with the Technical Solution Center and Regional Support Center to ensure proper resolution of the issues;
  • Report in a timely manner all potential issue to the Dedicated Complaint Unit;
  • Be a Siemens Healthineers seven principles ambassador;
  • Comply with Health and safety, Environment and HR regulations.

Qualifications and experiences:

  • Degree in mechanical, Electronic or Biomedical Engineering or equivalent working experience in customer service environments;
  • Good knowledge of in-vitro diagnostic;
  • Knowledge of MS ambient, networking and IT Hardware;
  • Willingness to travel within the assigned area and across Italy as needed;
  • Previous experience in Customer facing roles;
  • Team working attitude, proactive and able to take self-initiatives;
  • Communication skills – make complex issues easy to understand;
  • Analytical thinking;
  • Fluent in english (written and verbally);
  • Car License;
  • Resident in Udine area.

Attributes and skills:

  • Problem solving skills;
  • Analytical thinking;
  • Ability to work in a team;
  • Continuous improvement approach;
  • Availability to travel mainly in South Italy, occasionally in other Regions and abroad.

Job Location: Friuli Venezia Giulia

Kelly Services S.p.A., iscritta in data 26/11/2004 nell'Albo Informatico delle Agenzie per il Lavoro, Sez. I., prot. n. 1098-SG. I candidati ambosessi (L. 903/77) sono invitati a leggere sul sito l'informativa sulla Privacy (Regolamento UE 2016/679).


Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Inquadramento: A tempo indeterminato
Offerta di lavoro pubblicata da: Kelly Services