Customer Service Engineer in Vitro - Friuli Venezia Giulia

Offerta pubblicata in data:
Luogo di Lavoro:
Udine
Offerta:

Kelly Science & Clinical, for Siemens Healthineers is looking for:

CUSTOMER SERVICES ENGINEER IN VITRO – FRIULI VENEZIA GIULIA

Mission and responsibilities:

  • Within the designated area (North Italy) perform installation, configuration, repairs and training on assigned hardware and software products (Automation and Clinical Chemistry/Immunoassay);
  • Ensure complete execution of all preventive maintenance on the assigned assets;
  • Work with Project Management and Application Specialist in order to successfully implement complex solutions;
  • Work with local Customer Service team to delight Customers;
  • Report all activities into the ERP system in order to satisfy Complaint Handling processes;
  • Interact with the Technical Solution Center and Regional Support Center to ensure proper resolution of the issues;
  • Report in a timely manner all potential issue to the Dedicated Complaint Unit;
  • Be a Siemens Healthineers seven principles ambassador;
  • Comply with Health and safety, Environment and HR regulations.


Qualifications and experiences:

  • Degree in mechanical, Electronic or Biomedical Engineering or equivalent working experience in customer service environments;
  • Good knowledge of in-vitro diagnostic;
  • Knowledge of MS ambient, networking and IT Hardware;
  • Willingness to travel within the assigned area and across Italy as needed;
  • Previous experience in Customer facing roles;
  • Team working attitude, proactive and able to take self-initiatives;
  • Communication skills – make complex issues easy to understand;
  • Analytical thinking;
  • Fluent in english (written and verbally);
  • Car License;
  • Resident in Udine area.


Attributes and skills:

  • Problem solving skills;
  • Analytical thinking;
  • Ability to work in a team;
  • Continuous improvement approach;
  • Availability to travel mainly in South Italy, occasionally in other Regions and abroad.


Job Location: Friuli Venezia Giulia

Kelly Services S.p.A., iscritta in data 26/11/2004 nell'Albo Informatico delle Agenzie per il Lavoro, Sez. I., prot. n. 1098-SG. I candidati ambosessi (L. 903/77) sono invitati a leggere sul sito www.kellyservices.it l'informativa sulla Privacy (Regolamento UE 2016/679).

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Inquadramento: A tempo indeterminato
Offerta di lavoro pubblicata da: Kelly Services