Randstad Milano Office is looking for 2 account managers to join a multinational company leader in e-commerce market.
- Build good relationship with Clients and give them different online solutions- Routinely contact clients online and offline and facilitate clients life cycle from on-boarding, fast growing to mature operation stage - According to customers Life cycle, provide different training and manage the segmented customers through community building and operation - Make full use of tools and data, optimize way of working to improve service efficiency and enhance the customer received value - Resolve client issues in a timely manner - Gather partner and client feedback to enhance products and the customer experience - Key account management, benchmark, and success story creation
- 3 years and above experience in account manager of e-commerce platform
- Fluency both in Italian and English
- Understanding and experience of Italy featured industry like Food&Beverage, Beauty&Personal care, Machinery is preferred.
We offer a supply contract, 1 year duration, with the possibility of further extension.
Salary will be commensurate with the candidate.
Place of work: Milan
Ideal start date: early December