Product Support Engineer.

Offerta pubblicata in data:
Luogo di Lavoro:
Padova PD
Offerta:
For our client, a multinational company leader in Automotive sectors, we are searching for a:

PRODUCT SUPPORT ENGINEER.

Within Product Support dept., the candidate will be responsible to record the new important quality problems upon notification by the distributors and from warranty claims analysis, managing the follow up of the paperwork.
The candidate will collect technical documentation from development centre to prepare documentation for technical training and carry out such training to mechanics.

Main Responsibilities and tasks:

• Manage the follow up of important quality problems, investigations on field for company
products.
• Create, distribute and ensure the updating of the quality problems notification sheet basing on
the periodical claim’s analysis and technical service information.
• Monitor the problems progress situation as well as the analysis steps until the identification of
the final countermeasures.
• Check new technical bulletin and approve it.
• Follow up activities around spare parts stock related important quality problems.
• Cooperate with ASM (area service manager) Team.
• Follow claim analysis team and parts returned inspection activities.
• Support and follow up Extra European Service Network.
• Manage technical service information.
• Prepare and carry out technical training to service network.
• Interact with Internal Departments (Engineering, Purchasing, Logistic and Production Debts) and External bodies (Suppliers, Service network).

Skills & Requirements:

• Mechanical or Electrical Degree.
• At least 3-5 years’ experience in a similar position.
• Good Knowledge of office package.
• Fluent English (level C1).

Additional soft skills:
• Organizational and time management skills
• Prioritize and goal oriented.
• Attention to detail and accuracy.

Site of Work: Padua (PD)

Wyser è la società internazionale di Gi Group che si occupa di ricerca e selezione di middle e senior management specializzato.Facciamo parte di Gi Group, una delle principali realtà a livello internazionale nei servizi dedicati allo sviluppo del mercato del lavoro.


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Wyser (Aut. Min. del 15/04/2014 Prot. N: 39/4903)
Offerta di lavoro pubblicata da: Wyser